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Archive for the ‘Customer Service’ Category

2010 SolidWorks Customer Survey

June 22nd, 2010 Scott Siewert No comments

 

I’m pleased to announce DS SolidWorks Corporation is performing a customer satisfaction survey again in 2010. The results of this survey are extremely important to us.

As always, Symmetry Solutions encourges your feedback and welcomes ways we can improve your customer experience. At any time feel free to contact us and please, before completing the survey, if there is anything you can not enter as a positive experience contact us so we may try to help you.

DS SolidWorks Corp has again commissioned NetReflector, an independent marketing firm to conduct the survey via email. For the second straight year I am able to provide a URL in case you missed the email (probably due to spam filters).

Survey URL: http://vp-nri.com/take?i=159476&h=MEf8rKEK5hUKG1a0gFkVhA

Upgrade Kits Shipping

November 20th, 2009 Jim Zink No comments

SolidWorks has begun shipping out Sw 2010 Upgrade Kits to eligible customers.  About 3/4 of our list has been shipped and assigned FedEx tracking codes.  You should receive your upgrade kits before Thanksgiving. 

If not, please contact me and I’ll track your package.

Jim Zink

763.795.7975

jim.zink@symsolutions.com

SolidWorks 2009 Customer Survey

June 17th, 2009 Scott Siewert No comments

Hi folks – I’m pleased to announce DS SolidWorks Corporation has sent a customer satisfaction survey again in 2009. The bonus is that this year I am able to provide a URL in case you missed the email (probably due to spam filters).

As always, Symmetry Solutions encourges your feedback and welcomes ways we can improve your customer experience. At any time feel free to contact us and please, before completing the survey, if there is anything you can not enter as a positive experience contact us so we may try to help you.

Here’s the survey URL:

http://vp-nri.com/take?i=150538&h=BW5p0Za5u8OmrsbDyaQ3kA